.chat-wrapper{z-index:1050;position:fixed;bottom:20px;right:20px}.chat-wrapper .chat-container,.chat-wrapper .chat-video-card{display:none}.chat-wrapper.chat-open .chat-container{display:flex}.chat-wrapper.chat-open .chat-video-card{display:block}.chat-wrapper.chat-open .chat-toggle-btn{display:none}.chat-toggle-btn{background:linear-gradient(135deg, var(--color-primario) 0%, var(--color-primario-light) 100%);color:var(--color-texto-inverse);cursor:pointer;z-index:1050;border:none;border-radius:50px;align-items:center;gap:8px;padding:12px 20px;font-size:16px;font-weight:700;transition:all .3s;display:flex;position:fixed;bottom:20px;right:20px;box-shadow:0 4px 15px #0003}.chat-toggle-btn:hover{transform:translateY(-2px);box-shadow:0 6px 20px #00000040}.chat-icon{font-size:24px}.chat-container{background:var(--color-fondo);border-radius:15px;flex-direction:column;width:380px;height:600px;animation:.3s chatSlideUp;display:flex;position:absolute;bottom:0;right:20px;overflow:hidden;box-shadow:0 10px 30px #0003}@keyframes chatSlideUp{0%{opacity:0;transform:translateY(100px)}to{opacity:1;transform:translateY(0)}}.chat-header{--heading-h3-size:16px;--heading-h3-size-mobile:14px;--heading-h3-line-height:1.3;background:linear-gradient(135deg, var(--color-primario) 0%, var(--color-primario-light) 100%);color:var(--color-texto-inverse);justify-content:space-between;align-items:center;padding:15px;display:flex}.chat-header .header-info{align-items:center;gap:10px;display:flex}.chat-header .header-logo{border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;font-size:24px;display:flex}.chat-header h3{margin:0}.chat-header p{opacity:.9;margin:0;font-size:12px}.chat-header .close-btn{color:var(--color-texto-inverse);cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;width:30px;height:30px;font-size:20px;transition:background .2s;display:flex}.chat-header .close-btn:hover{background:#fff3}.chat-messages{background:var(--color-fondo-secondary);flex:1;padding:15px;overflow-y:auto}.chat-messages .message{margin-bottom:15px;display:flex}.chat-messages .message.user{justify-content:flex-end}.chat-messages .message-content{word-wrap:break-word;white-space:pre-wrap;border-radius:18px;max-width:75%;padding:10px 14px;font-size:14px;line-height:1.4}.chat-messages .message.user .message-content{background:linear-gradient(135deg, var(--color-primario) 0%, var(--color-primario-light) 100%);color:var(--color-texto-inverse);border-bottom-right-radius:4px}.chat-messages .message.bot .message-content{background:var(--color-fondo);color:var(--color-texto);border-bottom-left-radius:4px;box-shadow:0 1px 2px #0000001a}.chat-quick-suggestions{background:var(--color-fondo-secondary);border-top:1px solid var(--color-borde);padding:10px 15px}.chat-suggestions-title{color:var(--color-texto-light);margin:0 0 8px;font-size:12px}.chat-suggestions-buttons{flex-wrap:wrap;gap:8px;display:flex}.chat-suggestion-btn{background:var(--color-fondo);border:1px solid var(--color-primario);color:var(--color-primario);cursor:pointer;border-radius:20px;padding:6px 12px;font-size:12px;transition:all .2s}.chat-suggestion-btn:hover{background:var(--color-primario);color:var(--color-texto-inverse)}.chat-typing-indicator{background:var(--color-fondo);border-radius:18px;gap:5px;width:50px;padding:10px 14px;display:flex;box-shadow:0 1px 2px #0000001a}.chat-typing-indicator span{background:var(--color-texto-lighter);border-radius:50%;width:8px;height:8px;animation:1.4s infinite chatTyping}.chat-typing-indicator span:nth-child(2){animation-delay:.2s}.chat-typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes chatTyping{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-10px)}}.chat-input{background:var(--color-fondo);border-top:1px solid var(--color-borde);gap:10px;margin:0;padding:15px;display:flex}.chat-input input{border:1px solid var(--color-borde);border-radius:25px;outline:none;flex:1;padding:10px;font-size:14px}.chat-input input:focus{border-color:var(--color-primario)}.chat-input button{background:linear-gradient(135deg, var(--color-primario) 0%, var(--color-primario-light) 100%);color:var(--color-texto-inverse);cursor:pointer;border:none;border-radius:25px;padding:10px 20px;font-weight:700;transition:opacity .2s}.chat-input button:disabled{opacity:.6;cursor:not-allowed}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:var(--color-fondo-tertiary)}.chat-messages::-webkit-scrollbar-thumb{background:var(--color-texto-light);border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:var(--color-texto-light);filter:brightness(.8)}.chat-video-card{aspect-ratio:9/16;border-radius:15px;width:200px;animation:.3s chatSlideLeft;position:absolute;bottom:0;right:calc(50% + 370px);overflow:hidden;box-shadow:0 10px 30px #0003}.chat-video{object-fit:cover;width:100%;height:100%}.chat-video--content{object-fit:contain;background:#000}.chat-wrapper .chat-video-card.is-empty,.chat-wrapper.chat-open .chat-video-card.is-empty{display:none}@keyframes chatSlideLeft{0%{opacity:0;transform:translate(40px)}to{opacity:1;transform:translate(0)}}@media (width<=768px){.chat-wrapper,.chat-toggle-btn{bottom:10px;right:10px}.chat-video-card{width:140px;right:calc(100% + 8px)}.chat-container{border-radius:12px;width:calc(100vw - 170px);height:calc(100vh - 120px);max-height:600px}.chat-toggle-btn{padding:10px 16px;font-size:14px}.chat-icon{font-size:20px}.chat-messages{padding:10px}.chat-messages .message-content{padding:8px 12px;font-size:13px}.chat-input{padding:10px}.chat-input input{padding:8px 12px;font-size:13px}.chat-input button{padding:8px 14px;font-size:13px}.chat-header{padding:12px}.chat-header h3{font-size:14px}.chat-quick-suggestions{padding:8px 10px}.chat-suggestion-btn{padding:5px 10px;font-size:11px}}@media (width<=480px){.chat-wrapper.chat-open{width:100vw;height:100vh;bottom:0;right:0}.chat-video-card{border-radius:0;width:100px;position:absolute;bottom:0;left:0;right:auto}.chat-container{border-radius:0;width:calc(100vw - 100px);height:100vh;max-height:none;position:absolute;bottom:0;right:0}.chat-toggle-btn{padding:10px 14px;font-size:13px;bottom:10px;right:10px}.chat-toggle-btn .chat-toggle-label{display:none}.chat-messages .message-content{max-width:85%;font-size:13px}.chat-header .header-logo{width:32px;height:32px;font-size:20px}}@media (prefers-reduced-motion:reduce){.chat-container,.chat-video-card,.chat-typing-indicator span{animation:none}}